Payment
What methods of payment are available?

Our hotel accepts the following methods of payment:

  • By card: MasterCard, Visa, Amex
  • In cash
  • Via a secure payment link (PAYPLUG)
  • By bank transfer
  • In Holiday vouchers

Please note that bank cheques are not accepted.

How much is the tourist tax?

The tourist tax is 3.48€ per person, per night

Can I pay for my stay on site?

Yes, on arrival, only for Flexible Rate bookings (cancellable under certain conditions). For pre-payment bookings, payment must be made at the time of booking confirmation via the secure payment link.

Does the hotel accept holiday vouchers?

The hotel accepts holiday vouchers under conditions.

What are the charges for late departures?

Late departures are subject to availability on the day in question.
Any additional costs should be discussed directly with reception on the day of departure.
Late departure fees are not fixed, they depend on occupancy and the season rates.

Reservation
Can I cancel or change my booking?

According to the cancellation and amendment conditions written on the booking confirmation:
- Flexible bookings: Cancellations and amendments may be free of charge, subject to the conditions of the rate booked.
- Non-cancellable bookings: No cancellations or changes will be accepted.

What cancellation conditions apply at the hotel?

According to the cancellation conditions shown on the booking confirmation:
- Flexible bookings: Fee for the first night or the entire stay, depending on the rate booked, if the cancellation is received after the deadline.
- Non-cancellable reservations: No cancellations will be accepted and no refunds will be made.

What time is check-in/check-out?
  • Check-in: from 3pm. For early arrivals, the hotel has a luggage room - a free service available to our guests.
  • Check-out: until 11am. Late check-out can only be accepted on the same day with the agreement of the on-site management and at an additional cost.

If you wish to check in before 3pm, please book your room the day before.
To prepare our guests' arrival as well as possible, we recommend that you inform the hotel of your arrival time.

How can I book directly with the hotel?

Explore our best deals on our website: www.hotelrivieracollection.com/en

  • By telephone: +33 (0) 4 22 13 50 21
  • By WhatsApp: +33 (0) 4 22 13 50 21
  • By email: contact@hotelrivieracollection.com
Can I leave early during my stay?

Yes, but the full amount of your stay is due.
No refunds will be accepted.

Is it possible to check in early or check out late?

It is possible, subject to availability. See conditions above.

Can I leave my luggage at the hotel before check-in / after check-out?

Yes, we have a secure luggage room.
Luggage is not kept beyond the day of departure.

Can I leave my bicycle at the hotel?

Bicycles are not allowed in the rooms, but you can leave them safely in the hotel luggage room.

Reservation
What days are you closed?

The Riviera Collection hotel is open all year round.

What type of breakfast is offered at the hotel?

Try our generous and varied buffet, prepared with fresh products and served in a bright dining room with a chic yet relaxed decor.
You will enjoy a wide selection of freshly prepared sweet and savory items, including both hot and cold dishes, as well as an assortment of breads and pastries (gluten-free options available).

Here is a glimpse of what awaits you:

  • Cold drinks and milk options (dairy & plant-based, including almond, soy and oat)
  • Breads, pastries, pancakes, crêpes, cakes (chocolate and plain), plain and fruit yogurts, apple tart, fruit salad
  • Savory items and cheeses: eggs, bacon, sausages, sautéed potatoes
  • Assortments: cold cuts, cheeses, dried fruits, cream cheese, fromage blanc
  • Homemade verrines, a selection of cereals, and a dedicated organic corner

Hot drinks are available unlimited throughout your breakfast, please refer to our staff.

What languages are spoken by hotel staff?

Our staff speak different languages for a smooth exchange with our clients such as French, English, Spanish, Portuguese and German.

Can I make a special request regarding my stay?

Yes, the reception team is available every day to help you make the most of your stay:

- By telephone: 04 22 13 50 21
- By whatapp: 04 22 13 50 21
- By e-mail: contact@hotelrivieracollection.com

Where is the nearest charging point for my electric vehicle?

The nearest charging point for electrical vehicles is located : Prise de Nice - Nice - Parking Rossini, 40, rue Rossini - 06000 NICE

Services
What services does the hotel offer?

The hotel offers a range of quality services to make your stay a pleasant one:

- Buffet breakfast, served every morning
- Bar, open all day
- Coworking area in the hotel lobby
- Concierge service at reception: book visits, guides, organised tours, transfers and more
- Room service: daily refreshments and associated services
- Dry cleaning for your laundry needs

Does the hotel have a car park?

The hotel does not have a private car park, but a secure underground public car park is available nearby: the Parking Indigo Nice Mozart, 11 Av. Auber, 06000 Nice, just 250 metres away (about a 3-minute walk).

Does the hotel have a lift?

The hotel features a charming vintage elevator.

Are pets allowed?

Pets are not allowed in the hotel.

Is the establishment suitable for people with reduced mobility?

The establishment is suitable for people with reduced mobility. A fully equipped PRM room is available on the ground floor.

Our on-site team is trained to offer a warm welcome and assistance adapted to your needs.

Does the hotel offer free Wi-Fi?

Yes, high-speed Wi-Fi is available throughout the hotel.

Does the hotel have a gym?

The hotel does not have its own gym, but there are several sports facilities nearby. The nearest is just 450 metres away (6 minutes' walk). For lovers of outdoor running, the Promenade des Anglais is a 10-minute walk away, ideal for a jog at any time of day.

Does the hotel have a bar?

Yes, the hotel has a bar that is open all day, every day. You will find a selection of hot and cold drinks, as well as a range of wines and beers.

Does the hotel have a swimming pool?

The hotel does not have a pool. However, the sea can be reached by a quick 10 min walk from the hotel.

Do you provide travel adaptors for electrical sockets?

Yes, we have adapters on request.
The rooms are also equipped with USB A & C sockets.

Is the hotel suitable for a family stay?

Yes, the hotel is perfectly suited for a family stay. It offers several family rooms with connecting doors, secured by a private vestibule, allowing guests to keep the doors open between rooms. Junior Suites are also available, accommodating up to 2 adults and 2 children, along with several triple rooms.
The Riviera Collection Hotel is certified with a 'Family' label and provides, in each room, an activity booklet specially designed for families.

Does the hotel provide baby equipment?

Yes, the hotel offers all the necessary amenities to welcome little ones. Upon request, a baby cot can be provided free of charge in certain rooms. Other available items include a baby bath seat, bottle warmer, high chair, booster seat, and strollers.

Please, ensure you select the right room category for this request.

Does the hotel have a babysitting service?

We can help you with a babysitting agency.

What services are available at the hotel for children?

We have board games and card games.

Does your hotel assure safety for its guests ?

Yes, the front desk is staffed 24/7, ensuring constant monitoring, and there is also a secure luggage room for your personal belongings, so you can enjoy complete peace of mind, even when arriving early or leaving late.

Is there room service at the hotel?

Breakfast can be served in your room, on request and at an additional cost.

Does the hotel have a concierge service?

Yes, a concierge service is provided by our reception team, trained to accompany and advise you throughout your stay in Nice.

Does the hotel have any special offers?

Yes, special offers are regularly available, subject to certain conditions. Please visit our website www.hotelrivieracollection.com to find out about current offers.

Is there a loyalty programme?

The loyalty programme offered is Best Western Rewards.

Rooms
Does the hotel have smoking rooms?

The hotel is entirely non-smoking. However, 15 rooms feature a balcony, which may be suitable for smokers. Please make sure to check the room category when making your reservation.

What amenities are available in the hotel rooms?

All 36 rooms are equipped with modern comforts, including a Smart TV with Chromecast, high-speed Wi-Fi, a minibar, a courtesy tray with a Nespresso machine and kettle, a safe, air conditioning, a telephone, and a hairdryer.

Are the rooms equipped with a safe?

Yes, each room features a secure safe.

What are the room service hours?

Our staff is available from 10 a.m. to 4 p.m., every day of the week.

Can I request an extra bed?

The hotel does not offer traditional extra beds. For additional sleeping arrangements, we recommend booking a Triple Room (with a proper third bed) or a Junior Suite, which features a two-seater sofa with a real mattress.

Can I request a baby cot?

Baby cots are available upon request at the time of booking, depending on the room category reserved.

What types of accommodation does the hotel offer?
  • Classic Double Room with Balcony – maximum capacity: 2 guests
  • Superior Room / Twin Beds – maximum capacity: 2 guests
  • Executive Room with King Size Bed – maximum capacity: 2 guests
  • Triple Room – maximum capacity: 3 guests (or 2 guests with the option to add a baby cot)
  • Junior Suite – maximum capacity: 4 guests, with the option to add a baby cot
  • Family Room – maximum capacity: 4 guests, with the option to add a baby cot
  • Accessible Room (PRM) – maximum capacity: 3 guests, with the option to add a baby cot
What is the price of a room at the hotel?

Rates vary depending on the day and season. For an accurate estimate, we recommend checking our website or contacting us directly.

Do you have rooms with a balcony or terrace?

The hotel has 15 rooms with a featured balcony. Please ensure you select the right room category – our Classic Rooms and Junior Suites only.

Is breakfast served in the room?

Yes, breakfast can be served in your room upon request, for an additional charge of €10 per person.

What types of bedding are offered in your rooms ?

Our premium bedding, along with firm and soft pillows, has been carefully selected to ensure you enjoy sweet nights in superior comfort.

What amenities does your bathroom offer?

Our spacious bathrooms combine a rain-effect shower, deep bathtub (depending on the room) and glass partition, with a professional hairdryer, magnifying mirror, and quality welcome products for a complete wellness ritual.

Activities/Tourism
What restaurants are located near the hotel?

There are several quality restaurants near the hotel to suit all tastes:

  • L’Antica (Grilled meats)
    13 Avenue Auber, 06000 Nice
    About a 5-minute walk
    A friendly spot specializing in grilled meats, just a few steps from the hotel.
  • Le Nespo (Refined Mediterranean cuisine)
    48 Boulevard Victor Hugo, 06000 Nice
    About a 3-minute walk
    An elegant address offering refined Mediterranean dishes, only a few minutes away on foot.
  • Le Tchitchou (Local Niçoise specialties)
    29 Avenue Georges Clémenceau, 06000 Nice
    About a 7-minute walk
    A charming restaurant serving authentic Niçoise cuisine, just a short walk from the hotel.
  • La Trattoria du Palais (Italian cuisine)
    37 Rue de France, 06000 Nice
    About a 4-minute walk
    A cozy Italian restaurant offering generous, comforting dishes, close to the hotel.
Is the hotel close to the city center?

Yes, the hotel enjoys a central location. It is approximately a 15-minute walk from Place Masséna, the Old Town, and major shopping areas, and just 10 minutes from the sea and the famous Promenade des Anglais.

What activities and attractions are near the hotel?

Here is a selection of the main activities and attractions located near the Riviera Collection Hotel in Nice:

  • Beaches & Promenade des Anglais
    Just a 10-minute walk from the hotel, the Promenade des Anglais provides direct access to Nice’s iconic beaches — perfect for swimming, sunbathing, or a seaside stroll.
  • Shopping
    Shopping lovers will enjoy the close proximity to Avenue Jean Médecin, located about 5 minutes away on foot, filled with shops, department stores, and shopping centers.
  • Old Town & Place Masséna
    A 15-minute walk will take you to Place Masséna and the Old Town (Vieux-Nice), where you can wander through picturesque alleyways, admire colorful buildings, and soak in the local charm.
  • Flower Market – Cours Saleya
    Located in the heart of the Old Town, the Cours Saleya hosts a daily flower market bursting with colors, fragrances, and locally made products and crafts.
  • Port of Nice
    About a 25-minute walk from the hotel, the Port of Nice is a lovely spot to watch the boats, enjoy fresh seafood, or simply take in the maritime atmosphere.
Transport
Do you offer a shuttle service to the train station or airport?

No airport shuttle service available.

However, Nice-Ville train station is just a 5-minute walk away. Regulated taxis are available at the airport; our team can also book one from the hotel to the airport.

You can also reach the airport in 30 minutes by tram Line 2 from Alsace-Lorraine station (5-min walk from the hotel). Standard fare: ~€1.70 with Lignes d'Azur pass. Airport's Aéro ticket: €10 round-trip (return free).

What is the nearest tram station to the hotel?

The closest tram station is Jean Médecin (Line 1), located about a 5 min walk from the hotel. It provides easy access to the city center, the port, and the airport via connections.

You can also use the Line 2 at the Alsace-Lorraine station which is 5 min away from the hotel.

What is the nearest metro station to the hotel?

The closest tram station is Alsace-Lorraine (Line 2), located just 500 meters from the hotel.

How do I get to the hotel from the nearest airport?
  • By tram: Around 30 minutes – €1.70
  • By taxi: Around 15 minutes – minimum €40
Is there parking nearby?

Yes, the Mozart Parking garage is just a 3-minute walk from the hotel.

Restaurant
Does the hotel have a restaurant?

The hotel does not have a restaurant but there are many well-rated restaurants near the establishment (refer to the FAQ for some recommendations).

Seminar
Do you have a meeting or seminar room?

No, the hotel does not have a seminar room.

Is it possible to host business meetings at the hotel?

No, the hotel does not offer facilities for business meetings.